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1. Provisional booking
1.1.
Will be held for five days pending receipt of a completed booking form and full
deposit or payment as appropriate.
1.2.
Only the persons named on the booking form are allowed to stay in the villa.
Florida State Law prohibits subletting, sharing or assigning.
1.3.
If persons not shown on the booking form are found to be in the property, the
whole party will be asked to leave and all monies forfeited.
1.4.
A responsible adult must accompany persons under 18 years of age.
2. Deposit /
Security Deposit
2.1.
A deposit of
25% is required with the completed booking form.
2.2.
Confirmation of booking will normally be made within seven days of receipt of
deposit. Once the booking is confirmed, the deposit will be
non-refundable, but will be deducted from the full rental amount due.
2.3.
We will require a security deposit of $250 (which will be refunded within 14
days of termination of rental) pending a satisfactory inspection of the
property.
2.4.
Notwithstanding the amount of the security deposit, you are liable for all/any
damage caused to the villa during your stay. Thus the Owners reserve the
right to pursue you for further monies to cover malicious or avoidable damage
over and above the amount of the security deposit.
3. At time of
Confirmation
3.1
An account will be issued showing the balance due. This is payable twelve
weeks prior to the date of departure.
3.2.
The security deposit is due with the final balance.
3.3.
Bookings made within TWELVE WEEKS of departure are payable IN FULL at the time
of booking.
3.4.
Full details and key details will be sent to you after payment has been received.
4. Cancellations
WE STRONGLY RECOMMEND THAT YOU
TAKE OUT HOLIDAY INSURANCE to cover unforeseen circumstances which may
necessitate cancellation of your holiday.
4.1.
The client may cancel the booking at any time after it has been confirmed.
Cancellation MUST BE in writing. The following cancellation charges will apply:
4.2.
We reserve the right to cancel
the holiday if payment has not been received in accordance with clauses 2.1.,
2.2., and 2.3. above. More than eight weeks before departure Deposit
forfeited. Between four and eight weeks before departure 50% of total cost
forfeited. Less than 28 DAYS before departure 100% of total cost forfeited.
5. Amendments
5.1.
Any alteration/s to confirmed booking can be made at:
floridapalms@tampabay.rr.com
6. Arrival / Departure
6.1.
Rental commences at 4-00pm. on the day of your arrival and ceases at 10-00am. on
the day of departure. Failure to vacate the property by this time will result
in additional charges.
6.2.
The property will be cleaned prior to your arrival and again on your departure.
6.3.
All rentals are inclusive of
electricity, water and local sales taxes.
6.4.
A telephone is available for for your use in the villa, with all local calls
being free of charge.
7. Force Majeure
7.1.
The owners or owner's agent cannot accept, be responsible for, or be liable in
respect of loss, damage or change caused by force majeure (e.g. Strikes, floods,
and closure of airport, weather conditions or other events beyond our control).
7.2.
In the unlikely event of an
issue/complaint arising during your stay, please contact the Management
Company. If you still feel your problem is unresolved, then contact the owners
directly.
8. Liability
8.1.
The owners, or owners agent,
do not accept any liability whatsoever for death, personal injury accidents,
loss or damage to persons or personal effects however caused.
8.2.
Please bear in mind that your villa is situated on a development which consists
of both residential and vacation homes. Therefore, the owners or owner's agent
cannot be held responsible for any ongoing construction, alterations to existing
houses or any noise as a result thereof on or around the housing development.
9. Pool
9.1.
If pool heating is required, this must be requested at the time of booking.
There is an additional charge and this must be paid for within the final
balance. In the event pool heating is requested and paid for, the owners cannot
guarantee the temperature of the pool as this will vary according to different
factors, the main one being the prevailing weather conditions.
9.2.
In the event of pool heater breakdown, or circumstances beyond our control, we
(or our representative/s) will do our/their utmost to rectify the problem as
soon as possible. In such an event our liability will be limited to refunding
the pool heat payment to the guest for the number of days the heater was out of
action only--no other compensation will be paid.
9.3.
Swimming Pools are dangerous and ours is NOT TO BE USED by children WITHOUT
ADULT SUPERVISION.
10. Inventory Items
10.1
No inventory items must be removed from the villa. This includes linens and
towels.
10.2.
Guests should check the property and report any damage to the management company
within 24 hours of their arrival.
10.3.
Any breakages or damage must be reported to the management company immediately.
11. Insurance
11.1.
Clients are recommended to take out adequate holiday
insurance to cover all eventualities such as cancellation, accident, sickness
and damage.
12. NO Smoking Policy
12.1
Please Note...The owners do not allow smoking within the
villa. Smoking is only permitted on the POOL DECK
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